SPEECH ANALYTICS

Measure Speech Faster

Check ASR accuracy, pronunciation, and audio quality in one place. See call trends, compare speakers, and send scores to your team by API.

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Connected stack

Northwind Health

Track ASR, voice quality, and errors with charts your team can read fast.

Northwind Health

Vertex Labs

Orion Retail

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Northwind Health

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Vertex Labs

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Orion Retail

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Apex Motors

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BluePeak Bank

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Cobalt Grid

PRODUCT FEATURES

Speech metrics in one view

Compare model output to reference audio and see word error rates.

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ASR Benchmarking

Compare model output to reference audio and see word error rates.

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Pronunciation Scores

Rate each speaker by sound, stress, and word clarity.

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Audio Quality Reports

Find noise, clipping, and weak files before QA checks.

Speaker Compare

Put two voices side by side and spot pace, pauses, and overlap.

Error Analysis

See where transcripts miss names, numbers, and terms.

Team API Access

Send audio in bulk and pull scores into your pipeline.

WHO USES IT

Built for speech teams

Track call quality, agent speech, and script misses across every queue.

ASR Benchmarking

Compare model output to reference audio and see word error rates.

Pronunciation Scores

Rate each speaker by sound, stress, and word clarity.

Audio Quality Reports

Find noise, clipping, and weak files before QA checks.

Speaker Compare

Put two voices side by side and spot pace, pauses, and overlap.

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Use case 01

For Contact Centers

Track call quality, agent speech, and script misses across every queue.

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Use case 02

For AI Teams

Check ASR output, compare models, and ship with fewer speech bugs.

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Use case 03

For Research Labs

Measure accents, clarity, and test sets with repeatable voice scores.

98.7%

ASR match rate

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98.7%

ASR match rate

12K+

Audio files checked

42

Voice metrics

1 min

To first report

PRICING

Plans that fit teams

1 workspace 50 files per month ASR benchmark charts Pronunciation scores CSV export

per month

Free

1 workspace

50 files per month

ASR benchmark charts

Pronunciation scores

Most popularPopular

Pro

$79

Everything in Free

3 team seats

2,000 audio minutes/mo

Call center dashboards

annual plan

Enterprise

Custom

Unlimited audio minutes

Bulk API access

Custom metric sets

Private data exports

Proof

What teams say

Verified

“We found ASR errors fast and cut review time on every call batch.”

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Maya Chen

QA Lead @ Orion Health

Verified

“The speaker compare view made model tests easy for our whole team.”

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Derek Osei

ML Engineer @ Vertex Labs

Verified

“Audio quality reports caught noisy files before they hit our agents.”

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Priya Nair

Contact Center Ops @ Northwind

Integrations

Slack

Track ASR, voice quality, and errors with charts your team can read fast.

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Slack

Track ASR, voice quality, and errors with charts your team can read fast.

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GitHub

Track ASR, voice quality, and errors with charts your team can read fast.

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Jira

Track ASR, voice quality, and errors with charts your team can read fast.

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Datadog

Track ASR, voice quality, and errors with charts your team can read fast.

The Map

Questions

Common questions

Quick answers before visitors choose a product, service, or next step.

01What does Speech Metrix measure?+

It scores speech quality, ASR accuracy, pronunciation, audio noise, and transcript errors in one place.

02Who uses Speech Metrix?+

Contact centers, AI teams, and researchers use it to check speech data and compare results fast across many files.

03Can I use the API?+

Yes. Send audio by API, pull scores back, and move them into your app, dashboard, or test pipeline.

04Does it support team review?+

Yes. Share dashboards, compare speakers, and keep one record for QA, ML, and ops reviews in one place every week.

05How fast is setup?+

Most teams upload a file and get a report in minutes, then add the API when they need bulk checks at scale.

06Do you offer enterprise plans?+

Yes. Enterprise plans add SSO, larger limits, custom fields, and help with rollout across many teams and data rules.

Speech updates

Get short notes on speech scoring, ASR tests, and new reports. No spam, just product news.